About Us2018-11-16T11:24:01+00:00

WHO WE ARE

WAT Supplies is a distributor of janitorial supplies, paper products, cleaning chemicals, safety and industrial supplies, restaurant packaging, hospitality products, coffee & tea, and perishable food items.  We also sell and repair many styles of janitorial, industrial, and restaurant equipment. 

We began as a home based business in 1989 and have since grown to become one of Northern Ontario’s premier distributors.  Today we are still locally owned and family operated. 

OUR MISSION STATEMENT

Our mission is to fulfill the needs of our clients, and in doing so exceed their expectations for quality, service and value.  We will strive to earn our clients’ long term loyalty by working to deliver more than promised, being honest and fair, and going the extra mile to provide exceptional personalized service that creates a pleasing business relationship.

OUR DELIVERIES

We deliver throughout Northern and Central Ontario, including Greater Sudbury, Sault Ste Marie, North Bay, Timmins, Parry Sound, Blind River, Elliot Lake, & New Liskeard. 

Order as much or as little as you like, delivery is only $5.00 and we have no minimum order requirements. 

Local deliveries are made within the next business day.  We do ask that orders be placed by 3:00 PM to allow for time to source backorders and arrange delivery routes. 

OUR COMMITMENT TO OUR CLIENTS

Our team consistently strive to exceed our client’s expectations.  We recognize that putting clients first instead of focusing on the bottom line will ensure long term sustainability and foster lasting relationships.  Our team acts as consultants to strategize with our clients to improve their business by creating efficiencies and implementing new ideas.  It is our mission to make our clients successful in their endeavors in whatever way we can.  We are continually working to offer the best customer service and industry education, and the most recent technology available.

Our philosophy in providing a great place to work has improved our employee retention and shows through their dedication and hard work, in turn improving our client’s experience.  Being a family based business, we value our employees as if they were a part of our own family.  We firmly believe that each employee has a voice and plays an important role in the success and growth of our business.

OUR COMMITMENT TO THE ENVIRONMENT

WAT Supplies is committed to environmental sustainability through our product offerings and our actions as a company.  We believe that being a green company is not a choice, it’s a way of life.  We carry a variety of Ecologo and Green Seal Certified products, and we are continually sourcing and testing environmentally friendly alternatives as they become available.

Our team is committed to minimizing our environmental footprint and we have made multiple updates to our building recently to accomplish this.  Our main initiatives in the last few years have been focused on our warehouse.  Lighting in our cooler and freezer is operated off of a motion sensor to conserve energy.  Additionally, majority of the lighting in our building has been converted to energy efficient technology.  We have also revised our daily routes to conserve fuel and become more efficient.

Each Earth Day our team volunteers for Sudbury Adopt A Road – in hopes that we can make a difference to clean up our corner of the world.

OUR COMMITMENT TO OUR LOCAL COMMUNITY

WAT Supplies would be nothing without the support of our local community.  And in turn, we understand the importance of giving back to those around us. Our team donates and/or volunteers for several organizations including:

  • Salvation Army
  • House of Kin
  • Sudbury Foodbank
  • Blue Door Soup Kitchen
  • Canadian Cancer Society
  • Sudbury Adopt A Road.

AWARDS & ACHIEVEMENTS

2012 BELL BUSINESS EXCELLENCE AWARD
“COMPANY OF THE YEAR”
CIMS CERTIFIED
(CLEANING INDUSTRY MANAGEMENT STANDARD)
CGMP CERTIFIED
(CURRENT GOOD MANUFACTURING PRACTICES)
STAFF HACCP (HAZARD ANALYSIS CRITICAL CONTROL POINT)
MEMBER OF GREATER SUDBURY CHAMBER OF COMMERCE